← Back to Home

Terms of Service

Last Updated: December 31, 2025

Welcome to FieldPlexus. These Terms of Service ("Terms") govern your use of the FieldPlexus platform, website, and services (collectively, the "Service") operated by FieldPlexus LLC ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Description of Service

FieldPlexus provides cloud-based field service management software, including client management, scheduling, invoicing, and payment processing tools designed for landscaping, pool service, and similar recurring service businesses.

2. Account Registration

To use our Service, you must:

You are responsible for all activities that occur under your account.

3. Subscription and Payment

3.1 Fees

Access to FieldPlexus requires a paid subscription. Current pricing is available on our website. All fees are quoted in U.S. dollars.

3.2 Billing

Subscriptions are billed monthly in advance. You authorize us to charge your designated payment method for all applicable fees.

3.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months.

4. Acceptable Use

You agree not to:

5. Your Data

5.1 Ownership

You retain all rights to the data you input into the Service ("Your Data"). We do not claim ownership of Your Data.

5.2 License

You grant us a limited license to use, store, and process Your Data solely to provide the Service to you.

5.3 Data Security

We implement reasonable security measures to protect Your Data. However, no method of electronic transmission or storage is 100% secure.

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by FieldPlexus LLC and is protected by copyright, trademark, and other intellectual property laws.

7. Third-Party Services

Our Service may integrate with third-party services such as QuickBooks, Stripe, and Twilio. Your use of these integrations is subject to the respective third party's terms of service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIELDPLEXUS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless FieldPlexus LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in Sarasota County, Florida.

14. Contact Us

If you have questions about these Terms, please contact us:

FieldPlexus LLC
5520 Twilight Grey Ln
Sarasota, FL 34240
Phone: (305) 896-2811
Email: support@fieldplexus.com

By using FieldPlexus, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.