What Parent-Child Billing Solves
When a property management company sends you to five properties, you do not want five separate invoices going to five different tenants. You want one clean invoice to the property manager listing every property with every service itemized. Parent-child billing handles this.
This is also how to bill HOAs, commercial clients with multiple locations, and any one customer who pays for work done at several addresses.
Step 1: Create the Parent Account
- Tap Clients in the sidebar
- Tap + Add Client
- Enter the company name (example: "ABC Property Management")
- Enter the email address where all invoices should go
- Check the Mark as Parent Account checkbox
- Tap Save
The parent is now available to link properties to.
Step 2: Create Each Property as a Child
- Tap + Add Client again
- Enter the property address or name (example: "123 Main St")
- Under the Parent Account dropdown, select the parent you just created
- Consolidate Invoices automatically turns ON
- Add service address, notes, and default price as needed
- Tap Save
Repeat for each property. Five properties under one property manager means five child clients linked to one parent.
How the Billing Flows
When you complete a job at a child property, the line item automatically goes to the PARENT'S collecting invoice. The description gets the property name added so the manager can tell what was done where. Example: "123 Main St - Weekly Mowing."
The parent receives one invoice with every property grouped and itemized. Pay once. Done.
The Consolidate Invoices Toggle
When you link a child to a parent, Consolidate Invoices defaults to ON. That means services go to the parent's invoice. If you want one specific property to bill separately (maybe the tenant pays that one directly), edit the child client and turn Consolidate Invoices OFF. Now that property's services go to its own invoice, not the parent's.
Linking Existing Clients to a Parent
- Tap Clients
- Find and tap the client you want to link
- Tap Edit
- Under Parent Account, select the parent
- Tap Save
Rules You Should Know
- No grandparents. A client cannot be both a parent and a child.
- A client cannot be its own parent.
- You cannot archive a parent that still has active children. Archive or reassign the children first.
- The Mark as Parent checkbox is disabled on clients that are already a child of someone else. Remove the parent assignment first to promote a client to parent status.
Commercial Clients With Longer Payment Terms
Property managers usually pay Net 14 or Net 30 instead of Net 7. Set the default in Settings → Billing → Default Payment Days. That setting applies to all invoices, so if you mix residential and commercial clients, pick what makes sense for the majority and manually adjust when needed.
Still have questions? Tap Help in the sidebar and ask the AI product expert — it knows every feature, every button, every workflow in FieldPlexus.